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CVS Pharmacy Complaint - online order - non prescription meds
CVS Pharmacy Complaint

CVS Pharmacy Complaint

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online order - non prescription meds


Ordered several items through CVS online and were scheduled to receive the items through UPS on Friday 10-17-14. Received the items today in a box that was:
1. Open
2. Damaged on all sides
3. Packing had been slashed open
4. Every item was damaged and open
5. Several times were out of their packing
6. Other items were opened and taped

When I called the supervisor on the phone was very unsympathetic stating that the items could be resent but would take 2-4 business days.

I cannot begin to say how appalled I was to not only receive these items in the shape there were in but also the manner in which it was handled by the supervisor Joann. I feel CVS could have taken many steps in order to keep our business.


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