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CVS Pharmacy Complaint - Unprofessional Pharmacist at Store #6106 should be fired
CVS Pharmacy Complaint

CVS Pharmacy Complaint

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Unprofessional Pharmacist at Store #6106 should be fired


I normally am satisfied with CVS pharmacies ut my most recent experience has left me infuriated. I went to store #6106 in Kennesaw, GA to fill mediations that I have taken for years and that at other CVS pharmacies I have never had a problem filling.The pharmacist that works at store #6106, Pauline Zagame, refused to fill my medications. It seems that Pauline not only believes she can act like a doctor but that she knows better than my own psychiatrist, whom I have been seeing for years. Pauline said she wasn't comfortable filling my medications because she doesn't believe I should be taking them and furthermore, she wouldn't even consider filling them until she had, and I quote, "a nice, friendly chat with my doctor about my treatment". Not only did she say this in a condescending tone, she acted as if she had the right to be privy my psychiatric information and decide my treatment. Fortunately, I called my doctor and she had no problem calling my medications into a different pharmacy.My doctor said that there are pharmacists who try and act like they're doctors and that there was no way that she was going to chat with Pauline about my personal medical care. Until this pharmacist is either fired or spoken to by her employers about changing her unprofessional behavior and make it clear to her that she is not a doctor, i have not plans on returning to this pharmacy. And as long as nothing changes I plan to boycott all other CVS pharmacies, which will be their loss since I have given them a lot of business for many years.


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